Get Your Seminar Reserved for 2009

It’s a new year so that means new training and education hours! Let us here at Brilliant help you fill that brain with gross amounts of jewelry information with one or all of our free jewelry training seminars that will make sure your adjusters know the difference between their karat, carats or carrots!

“Jewelry 101″ is our introduction to jewelry and all the terms and abbreviations that adjusters see while reading those appraisals and scheduled descriptions.

“Jewelry 102″ is our advanced course that starts talking specific value adjusting factors that jewelers don’t want you to know and we look at appraisals and learn what needs to be on an appraisal so that the adjuster can fill in as many blanks as possible.

“5 Ways to Make Your Policy Holder Happy” is a course on the philosophy behind handling jewelry claims, customer service and goes into detail on how to set up the claim for success rather than dealing with the disaster at the end.

“Adjuster Beware” is our last seminar that focuses on how an adjuster can protect the company from overpaying on the claims. We go through actual real life scenarios and look at how it happened and how it could have been avoided.

These are all independant seminars that can be combined into custom seminars to create your perfect training seminar…most are about 1 hour without questions but can be condensed into a 2 hour master course to take them all in at once in an abbreviated form if desired.